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BIG LAKE HOUSE

HOUSE RULES & RENTAL AGREEMENT

 

Welcome to Big Lake House. These rules are intended to provide a safe, comfortable, and respectful stay for all guests while protecting the property.

By submitting a booking request and agreeing to these terms, the guest acknowledges that they have read, understood, and agreed to the following House Rules and Rental Terms.

 

BOOKING & OCCUPANCY

The booking is for the registered guest(s) listed on the reservation. The person or company making the booking is responsible for ensuring all occupants are aware of and follow these House Rules.

Only registered guests are permitted to stay overnight at the property unless prior approval has been provided.

Weekly and monthly stays are available. A booking request does not constitute a confirmed reservation until availability, rates, and the reservation have been confirmed by Big Lake House.

DAMAGE DEPOSIT

A $300 refundable damage deposit is required for each booking.

The damage deposit may be used to cover damage to the house, furnishings, appliances, or property beyond normal wear and tear, missing or damaged items, or excessive cleaning required after checkout.

The property will be inspected following checkout. The damage deposit will be refunded after inspection, less any applicable deductions.

Damage exceeding the amount of the deposit remains the responsibility of the individual or company responsible for the booking.

 

CANCELLATION POLICY

 

More than 24 hours before check-in: Full refund of accommodation payments.

Less than 24 hours before check-in: Accommodation payments are non-refundable.

No-show or early departure: No refund for unused booked nights unless otherwise agreed.

The damage deposit will be fully refunded following a cancellation, provided the property has not been occupied.

For company and contractor bookings, reasonable efforts will be made to accommodate crew changes or rescheduling when possible.

PROPERTY USE

Big Lake House is intended to provide quiet, comfortable accommodation primarily for working professionals and contractors.

Guests are expected to treat the home, furnishings, property, and surrounding area with reasonable care.

Parties, large gatherings, or disruptive behaviour are not permitted.

PARKING & VEHICLES

Parking is provided on the property, including space suitable for service and work trucks.

Please park only in designated areas and avoid blocking driveways, access routes, or areas required for property maintenance.

During winter conditions, vehicles suitable for rural winter roads are strongly recommended.

CLEANLINESS & HOUSEKEEPING

Guests are expected to maintain reasonable cleanliness during their stay.

Please clean up spills promptly, dispose of garbage appropriately, and leave kitchen and living areas in reasonable condition.

Excessive cleaning, damage, or property left in an unreasonable condition may result in additional charges.

LAUNDRY SERVICE

Laundry service is available as part of the accommodation.

Please follow the instructions provided regarding laundry collection and service.

WATER & WELL SYSTEM

Big Lake House operates on a private well.

The well water is safe for drinking, cooking, showering, brushing teeth, and normal household use.

A bottled-water dispenser is also provided near the kitchen for guests who prefer bottled water for taste and clarity.

Guests are asked to use water responsibly and avoid unnecessary or excessive water consumption.

SEPTIC SYSTEM

The property operates on a private septic system.

Only toilet paper and normal human waste may be flushed down toilets.

Do not flush wipes, paper towels, feminine hygiene products, grease, food, chemicals, or other foreign materials.

Guests may be responsible for costs resulting from misuse of the septic system.

INTERNET & CELLULAR SERVICE

High-speed Wi-Fi is provided.

Cellular service at the property is limited or unavailable. Guests are strongly encouraged to enable Wi-Fi Calling on their mobile phones where supported.

Internet service can occasionally be affected by weather, power interruptions, equipment issues, or other circumstances outside the control of Big Lake House.

POWER & UTILITY INTERRUPTIONS

Due to the rural location, temporary interruptions to electricity, internet, water systems, or other utilities may occasionally occur.

Big Lake House will make reasonable efforts to address problems as quickly as possible but cannot guarantee uninterrupted utility or internet service.

WOOD STOVE / HEATING

Guests must use heating equipment responsibly and follow any instructions provided at the property.

Do not leave fires unattended or operate heating equipment in an unsafe manner.

Nothing combustible should be placed against or immediately around heating appliances.

FIRE SAFETY

Fire extinguishers are provided at key locations throughout the house.

Guests should familiarize themselves with the location of fire extinguishers and the property's emergency exits upon arrival.

In the event of a fire, immediately leave the building using the safest available exit and follow the property's emergency exit procedures.

The upstairs bedroom is equipped with an emergency escape ladder. Guests using the upstairs bedroom should familiarize themselves with its location and operation.

WILDFIRE EMERGENCIES

Big Lake Ranch is located in a rural area where wildfire conditions may occur.

In the event of a wildfire emergency, evacuation alert, or evacuation order, guests must follow all directions provided by emergency responders and local authorities.

WATERFRONT & OUTDOOR AREAS

Big Lake House is located directly on Big Lake.

Guests use the waterfront, shoreline, docks, outdoor areas, and lake at their own risk.

Conditions may vary depending on weather and season. Extra caution should be exercised around water, snow, ice, slippery surfaces, and uneven terrain.

WINTER CONDITIONS

Guests should expect winter conditions during the appropriate season, including snow, ice, freezing temperatures, and changing road conditions.

Reasonable efforts will be made to maintain access to the property; however, rural winter conditions can change quickly.

Guests are responsible for ensuring their vehicles and personal equipment are suitable for the conditions.

RESTRICTED AREAS

Any locked, marked, private, mechanical, utility, storage, shop, or otherwise restricted areas of the property are not included in the rental unless specifically authorized.

Guests must not enter or tamper with restricted areas, equipment, controls, utility systems, or personal property belonging to the owner.

OWNER ACCESS

Big Lake House respects the privacy of its guests.

However, the owner or an authorized representative may need to access the property when reasonably necessary for maintenance, repairs, emergencies, safety concerns, snow removal, utility issues, or protection of the property.

Reasonable notice will be provided whenever practical.

DAMAGE & RESPONSIBILITY

Guests are expected to report accidental damage or property problems as soon as reasonably possible.

Responsibility for damage and any associated charges will be assessed based on the circumstances of the incident.

Guests may be responsible for damage caused by negligence, misuse, intentional acts, or failure to follow these House Rules.

PERSONAL PROPERTY

Guests are responsible for their own vehicles, tools, equipment, electronics, valuables, and other personal belongings.

Big Lake House is not responsible for lost, stolen, forgotten, or damaged personal property except where responsibility is imposed by applicable law.

PETS

Pets may be permitted with prior approval from Big Lake House.

Guests must disclose any pets before booking. Approved pets must be house-trained and kept under control at all times.

Guests are responsible for any damage, excessive cleaning, or additional costs caused by their pets.

Pets are not permitted on beds or furniture and must not be left unattended in the house unless previously approved.

Guests are responsible for cleaning up after their pets both inside and outside the property.

Undisclosed or unauthorized pets may result in additional charges or termination of the stay.

DEPARTURE

At the end of the stay, guests are asked to:

• Remove personal belongings.

• Dispose of garbage as instructed.

• Leave dishes and kitchen areas as clean as when you came.

• Leave furnishings and household items in their proper locations.

• Report any damage or maintenance concerns.

• Follow any provided checkout and key instructions.

AGREEMENT

By submitting a booking request and selecting the required agreement checkbox, the guest confirms that they have read, understood, and agree to comply with the Big Lake House House Rules & Rental Agreement.

The guest also understands that submitting a booking request does not constitute a confirmed reservation. The reservation is confirmed only after availability, rates, and booking details have been accepted and confirmed by Big Lake House.

 

BIG LAKE HOUSE
Big Lake Ranch, British Columbia
"Your Home Away From Home"

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